Case Study: Peopleclick Helps Montgomery County (Md.)
Government Take the Hassle Out of Hiring 
COMPANY:
Montgomery County Md. Government (Website)
INDUSTRIES:
Local Government
HEADQUARTERS: Rockville, Md.
EMPLOYEES: 8,000
THE SOLUTION: Peopleclick® RMS
SOLUTION DESCRIPTION:
RMS is a web-based and enterprise-wide solution that integrates the
work of recruiters and hiring managers to simplify, automate and
track the hiring process
Internet-based process increases candidate number & quality
The Challenge
With more than 600 occupations to manage — from librarian to liquor
store clerk to public safety officer — the Montgomery County (Md.)
Government needed to transform its paper-based hiring system to more efficiently
manage the 35,000 job applications it receives each year. Montgomery County’s
Office of Human Resources wanted to rapidly attract new candidates, improve
customer service and implement an application process that accommodated
the digital world but also included applicants without internet access.
The ideal system would deliver better information to constituents and support
the County’s commitment to becoming a digital government.
“Our constituents have come to rely on Montgomery County’s
advanced
infrastructure to develop and grow with the community,” said Carlos
Vargas, division manager, staffing and organizational development, Montgomery
County Government Office of Human Resources. “To provide the services
necessary to compete for qualified employees, the hiring system needed to
reflect today’s digital economy.”
The Solution
To move its processes online, Montgomery County chose the Peopleclick®
Recruitment Management System (RMS), a web-based solution that automates,
streamlines and manages the employment process from application through
hire. Montgomery County chose Peopleclick for its configurable workflows
and role-based customization, which meant RMS could easily adapt to its
existing processes. In addition, Peopleclick RMS provided Montgomery
County Human Resources personnel with the ability to view applications
online at all hiring stages, from candidate identification and prescreening
through qualification, selection and results measurement.
“Working with clients such as Montgomery County to build a more competitive workforce is very gratifying,” said Ginny Gomez, head of Peopleclick’s product management and marketing. “As Montgomery County is one of the nation’s largest counties and attracts a workforce from around the country, Peopleclick has been able to have a major impact on how people who serve the county are selected.”
The Results
Within one year of implementing Peopleclick RMS, Montgomery County realized
a savings equal to the cost of the solution. Today, residents have more
ways to find and apply for county positions, and the Office of Human Resources
can focus on promoting Montgomery County as a forward-thinking, technologically-advanced
employer in a competitive market.
In addition, Peopleclick RMS helped provide:
- a 40% increase in qualified applicants
- a total of 84% of applicants apply online
- a 64% decrease in printing costs
- reduced time-to-hire 33%
- a 10% increase in diverse applicants
- job listings posted daily, rather than twice a month
- an increase in EEO reporting compliance by 87%
About Peopleclick
Peopleclick provides software and services that empower companies around
the world to find, attract and hire quality people—in less time,
with less risk. Peopleclick’s technology, consulting expertise and
support give companies the vision and flexibility to strategically
manage all of their talent resources—whether they are salaried,
hourly or contingent. Founded in 1997, the privately-held company currently
serves 1,800 clients in 192 countries, including 54 of the Fortune
100. Peopleclick products support users in organizations ranging in size
from large, multi-national corporations to small and medium-sized businesses.
For more information on Peopleclick and its market-leading talent acquisition technology, visit www.peopleclick.com.
